Question 1

What is Gatsou?

Accepted Answer

Gatsou is a comprehensive pet management platform that connects pet lovers with shelters, adoption opportunities, pet care services, and resources. Our platform is free for shelters and adoptions forever.

Question 2

Is Gatsou really free for shelters?

Accepted Answer

Yes! We believe every pet deserves a loving home, which is why Gatsou is completely free for animal shelters and rescues. We never charge shelters or adoption fees.

Question 3

How do I create an account?

Accepted Answer

You can create an account by clicking the sign-up button in the top right corner of any page. Simply provide your email address, create a password, and verify your email to get started.

Question 4

How do I adopt a pet through Gatsou?

Accepted Answer

Browse our adoption listings, find a pet you connect with, and click "View Details" to learn more. You can then contact the shelter directly through our platform to begin the adoption process.

Question 5

Are all pets on Gatsou available for adoption?

Accepted Answer

Most pets listed are available, but availability can change quickly. We recommend contacting the shelter directly to confirm availability and schedule a meet-and-greet.

Question 6

What is the adoption process like?

Accepted Answer

Each shelter has its own adoption process, typically including an application, interview, home visit, and adoption fee. Contact the specific shelter for their requirements.

Question 7

How do I find pet services near me?

Accepted Answer

Visit our Services page and use the location filter to find veterinarians, groomers, trainers, and other pet care providers in your area. All service providers are verified by our team.

Question 8

Are service providers vetted?

Accepted Answer

Yes, all service providers on Gatsou are verified and must meet our quality standards. We check licensing, insurance, and reviews to ensure your pet receives the best care.

Question 9

How do I reset my password?

Accepted Answer

Click on "Forgot Password" on the login page, enter your email address, and we will send you a link to reset your password.

Question 10

Can I manage multiple pets on one account?

Accepted Answer

Yes! You can add and manage as many pets as you like from your dashboard. Each pet can have their own profile, health records, and appointment schedule.

Question 11

How do I delete my account?

Accepted Answer

Go to Settings > Account > Delete Account. Please note this action is permanent and cannot be undone.

Feedback

What is Gatsou?

Is Gatsou really free for shelters?

How do I create an account?

How do I adopt a pet through Gatsou?

Are all pets on Gatsou available for adoption?

What is the adoption process like?

How do I find pet services near me?

Are service providers vetted?

How do I reset my password?

Can I manage multiple pets on one account?

How do I delete my account?

Feedback

What is Gatsou?

Is Gatsou really free for shelters?

How do I create an account?

How do I adopt a pet through Gatsou?

Are all pets on Gatsou available for adoption?

What is the adoption process like?

How do I find pet services near me?

Are service providers vetted?

How do I reset my password?

Can I manage multiple pets on one account?

How do I delete my account?