Privacy Policy
Last updated: July 8, 2026
Information We Collect
Welcome to Gatsou, a service operated by Innofuzz G.P, a company registered in Greece. Innofuzz G.P acts as the data controller for personal data processed through this Service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account
- Register your pets
- Use our adoption services
- Contact us for support
- Participate in surveys or promotions
- Make purchases through our platform
- Name and contact information (email, phone number, address)
- Profile information and photos
- Pet information and medical records
- Location data (with your permission)
- Payment information (processed securely through third-party providers)
Automatically Collected Information
We automatically collect certain information when you use our Service:
- Device information (type, operating system, unique device identifiers)
- Usage data (features used, time spent, interactions)
- Log data (IP address, browser type, pages visited)
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Connect pet owners with animal groups and service providers
- Send you marketing communications (with your consent)
- Monitor and analyze usage and trends
- Detect, prevent, and address technical issues and security threats
- Personalize your experience
Legal Basis for Processing (GDPR)
Under the GDPR, we process your personal data on the following legal bases:
- Performance of a contract (Article 6(1)(b)) — processing necessary to provide our services, manage your account, and process transactions
- Legal obligation (Article 6(1)(c)) — processing required to comply with applicable law (e.g. tax, accounting, anti-fraud obligations)
- Legitimate interests (Article 6(1)(f)) — processing for platform security, fraud prevention, and service analytics, where these interests are not overridden by your rights
- Consent (Article 6(1)(a)) — processing for marketing communications and non-essential cookies, which you may withdraw at any time
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
With your consent: We may share information when you explicitly consent
Service providers: We may share with trusted third parties who assist us in operating our Service
Legal requirements: We may disclose information if required by law or to protect our rights
Business transfers: Information may be transferred in connection with a merger or acquisition
Safety and security: We may share information to protect the safety of our users and the public
Subscription and payment processors: Web subscription payments are processed securely by Stripe — we do not receive or store your full card details. In-app subscription payments are processed entirely by Apple App Store (iOS) or Google Play (Android). We use RevenueCat to manage mobile subscription status and entitlements. Privacy policies: Stripe at stripe.com/privacy, RevenueCat at revenuecat.com/privacy.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights Under GDPR
As a company based in Greece and operating under European Union law, we comply with the General Data Protection Regulation (GDPR). You have the following rights regarding your personal data:
- Right of access — request a copy of the personal data we hold about you
- Right to rectification — request correction of inaccurate or incomplete data
- Right to erasure ('right to be forgotten') — request deletion of your data where no legal basis exists for retention
- Right to restriction of processing — request we limit how we use your data
- Right to data portability — receive your data in a structured, machine-readable format
- Right to object — object to processing based on legitimate interests or for direct marketing
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
- Right to lodge a complaint — you may file a complaint with the Hellenic Data Protection Authority (HDPA) at dpa.gr, or with the supervisory authority of your EU member state of residence
Children's Privacy
Our Service is not intended for children under 16 years of age, in accordance with Article 8 of the GDPR as applied in Greece. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete it promptly.
International Data Transfers
Your information may be transferred to and processed in countries outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or transfers to countries with an EU adequacy decision, to protect your information in accordance with GDPR.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: info@gatsou.com
Address: Fokeas 14, Vironas 16231
Phone: +306983146120